Shipping Policy

At Glow & Grow, we want your order to arrive safely and as expected. Please review the information below before placing your order.

Order Processing

Orders are processed after your payment has been successfully received.

Please allow 2–7 business days for your order to be processed and prepared for shipment. Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Times

After your order has been processed, shipping times will depend on your delivery location and the shipping method available for your order.

Estimated delivery times are provided at checkout whenever available.

Please keep in mind that shipping estimates are not guaranteed delivery dates. Delays may occur because of weather, carrier issues, customs processing, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated based on your order, destination, and available shipping method. The applicable shipping cost will be displayed at checkout before you complete your purchase.

Tracking Your Order

When tracking information is available, you will receive a shipping confirmation with your tracking details.

Please allow some time for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or shipping.

Additional shipping costs caused by an incorrect address may be the customer's responsibility.

Delayed or Lost Packages

Once an order has been shipped, delivery is handled by the shipping carrier.

If your package is significantly delayed or appears to be lost, please contact us so we can help you determine the next steps.

International Orders

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

Any applicable customs fees, duties, or taxes are the responsibility of the customer unless otherwise stated at checkout.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged package and item.

We will review the issue and work with you toward an appropriate resolution.

Questions About Shipping

If you have questions about your order or shipping, please contact Glow & Grow Customer Support through our Contact page.

Glow & Grow reserves the right to update this Shipping Policy when necessary. Please review this page for the most current information.